How to make a booking

Bookings (orders) can be made with or without Reservations.

If you would like to make a direct order, you can do so using the Create Order endpoint. The response object will contain your order number.

However, if you need time to collect payment from your customer, you can secure your tickets when they add them to their cart using the Create Reservation endpoint. Once payment has been made, you can use the Confirm Reservation endpoint to create a booking. The response object will contain your order number.

We recommend using the Order Details endpoint to confirm that your order has been created successfully.

Status values

You can use the following status IDs to filter your orders.

ID	Name	Notes
1	Pending payment	There is a long delay in invoice payment reconciliation, meaning that orders that you have sent payment for will still have this status. To speed up this process, ALWAYS use the Invoice Number as the bank payment reference, or pay your invoices with a credit card via the My Account area of the Agent Booking Hub.
2	Paid
3	Cancelled
4	Refunded
5	Error
6	Draft
7	Intent